We’re here to help. If you have any questions or need assistance with your order, reach out using the methods below.

Contact Us

Phone: +27 68 005 2480
Email: info@tradailycloud.co.za
Address: Dragon City, Fordsburg

Business Hours:
Monday – Friday: 09:00 – 16:00
Saturday – Sunday: Closed

Order Support

Have your order number ready when contacting us. We aim to respond to all queries within 24 hours on business days.

Returns and Refunds

Received a damaged or incorrect item? Contact us within 7 days of delivery with your order number and photos. See our Terms and Conditions for the full returns policy.

Product Queries

Not sure which product is right for you? Our team has expert knowledge of all our vape, shisha and hookah products. Call or email us and we’ll help.

Frequently Asked Questions

Check our FAQ page for answers to the most common questions about products, delivery and policies.